Category Archives: Conference

Present a poster at the SIGUCCS Annual Conference

You might ask yourself, “Why should I present a poster at the SIGUCCS conference?  What’s in it for me?” Well, there are plenty of good reasons you should present a poster!  You’ll get valuable experience in presenting, experience writing a conference paper, and you’ll also get to network with other people who might be doing similar work.

Beth Lynn NolenDon’t be intimidated by the word “presentation” – the poster session does involve presenting, but on a smaller scale.  You’ll get to talk directly to people who are interested in your poster and what you’re presenting about, as opposed to a room full of attendees.  You’ll also gain valuable experience in writing a short research paper for a conference – and your paper will be published in the ACM Digital Library.  Sharing information about interesting projects you’ve been working on at your university is definitely a plus – and with the poster format, you can talk about topics that might not quite fit into a typical presentation format.  And last, but certainly not least, poster presenting is fun!  You can be creative with your posters to help make them stand out and be more eye-catching, and you’ll get to talk with all sorts of people who are curious about what you’re presenting on.

What’s the process like?

The process for submitting a proposal and preparing to present is pretty straightforward.  The first thing you’ll want to do is figure out what you want to present about.  Once you’ve decided on a topic, you’ll write up your proposal abstract – aim for 150-250 words for your abstract.  This can be tough, especially if you have a lot you want to talk about, but remember this: whatever you don’t cover in the abstract, you can talk about in your poster and its accompanying paper.  When you’ve written up that proposal, the next step is submitting it!  The deadline for proposals has been extended to February 16th, so you’ve got a little extra time to put together and submit your proposal.

After your proposal’s been submitted and accepted (which is exciting on its own!), then you get to write the paper that your poster will be based off of.  While writing a paper might sound intimidating, keep in mind this one will be short (2-4 pages), and you get the additional bonus of your paper being published!  The paper writing process will also help you organize your thoughts before making your poster, and help guide you in the poster creation process.

Speaking of the poster creation process: once your paper is written, you can get to work on its accompanying poster!  This is where the fun starts – be creative in presenting your content.  You want to catch the attention of your fellow conference-goers, and get them interested in your poster.  If you’re not sure where to start on your poster, Indiana University’s UITS IT Training has an award-winning and publicly available resource on creating research posters here: https://iu.instructure.com/courses/1590156/

After finishing your poster, the last step in the process is to wait eagerly for the poster session at this year’s conference.  That might be hard, especially if you’re writing about something very exciting, but the wait will be completely worth it.

Let’s fill the poster session at the SIGUCCS Annual Conference with exciting posters about all the interesting projects we’ve been working on this year – submit your proposal today!

http://siguccs.org/Conference/2018/call-for-proposals/

Beth Lynn Nolen

The SIGUCCS Presentation Paper

Why is a written paper required to present at the SIGUCCS Annual Conference?

As part of our sponsorship with ACM (Association for Computing Machinery), SIGUCCS is responsible for contributing to scholarship in the computing sector. We are just one of a number of special interest groups associated with ACM (https://www.acm.org/special-interest-groups).

The ACM Digital Library (DL) (https://www.acm.org/publications/digital-library) is the world’s most comprehensive database of full-text articles and bibliographic literature covering computing and information technology.  The DL is designed to facilitate information dissemination and sharing, interoperability, user-centered design, and collaboration for computing professionals, practitioners, researchers, and educators. ACM also sponsors a number of publications (https://www.acm.org/publications/about-publications) and expects its membership to contribute. Your SIGUCCS membership entitles you to access all SIGUCCS-submitted content!

You may think writing a paper is a huge undertaking order to give a presentation, however, the paper writing process fulfills several objectives.

  • Organization: Writing the paper helps you organize your thoughts around your presentation. It does that early in the process, not the week (or night) before your presentation. By the time of the conference, you should have a great presentation put together!
  • Professional Development: The paper you write is an official publication and adds to your resume. How many IT staff can boast about their publications?
  • Editing & Review:  Your paper is reviewed by peers before publication. A team of SIGUCCS volunteers works together to make sure that your paper is put together logically and thoughtfully. This helps make sure that you look your best when you present! Would you like to be part of the SIGUCCS 2018 paper review team? Email siguccs2018@docs.siguccs.org

Consider presenting at SIGUCCS! Don’t let the paper writing process stop you! Submit a proposal today. http://siguccs.org/Conference/2018/call-for-proposals/

  • Lisa Brown
  • Laurie Fox

Why Present?

Many of us already know the old platitude about why you should present at a conference: “It’s an opportunity to share professional knowledge and experiences to industry peers.” At the annual SIGUCCS conference, typical reasons for giving a presentation include gaining professional experience, sharing your institution’s successes and/or lessons learned, and providing an exposure opportunity for your staff. In some cases it can also be an incentive for your  institution to fund your conference costs.

rocket launch
Photo by SpaceX on Unsplash

But there’s another why for submitting a proposal.

Ask yourself, “When I’m at the SIGUCCS Annual Conference  in Orlando this October, what presentations would I be interested in attending?”

What excites you about your daily work? What challenges have you conquered in your profession? What are topics that you feel that other IT professionals in higher education may be interested in learning more about? What subjects would inspire you to reach for the stars?

Not sure where to start? Past SIGUCCS conference attendees have presented (and learned) valuable lessons related to implementation of new technologies, management strategies, budgeting dilemmas, creative professional development opportunities, communication approaches, development of organizational culture, and personal effectiveness improvements. In many cases, compelling presentations cover more than one area.

Maybe you already have some ideas about what you would be interested in presenting at the SIGUCCS 2018 Conference.  If not, some topics of interest might include (these examples are from past SIGUCCS conferences):

  • Selecting and implementing technology solutions to comply with privacy regulations (e.g., FERPA, institutional requirements)
  • Transitioning email storage system from on-site storage to a cloud-based solution while maintaining high availability and data security
  • Deploying a new Content Management System on campus with no additional staffing or budget—while meeting deadlines
  • Elevating student staff morale and body of knowledge by using a badge-based gamification approach
  • Safeguarding the continuity of institutional leadership by investing in succession planning
  • Communicating technology changes to campus to an audience that is change-averse
  • Overhauling customer-facing documentation by inspiring readers to take action —instead of littering pages with confusing technical jargon
  • Redeploying and reorganizing staff and budget after an organizational overhaul —while maintaining high level of customer satisfaction
  • Researching print management solutions in campus labs which led to more effective administration and reduced paper costs
  • Leveraging a real-time social media platform to create an innovative signage system for pushing campus-wide alerts

These are just some of the launch points for a proposal. They appeal to attendee’s curiosities and successfully address the “what’s in it for me?”).

Presentation topics are everywhere in your daily work. With a myriad of possibilities, it’s not a matter of whether or not to submit a proposal—it’s a matter of deciding which idea to propose!

When proposing, don’t be afraid of the “snowflake syndrome”—or being afraid that no one will be interested in a topic that seems unique to your institution. Although no two schools are identical, SIGUCCS members share similar challenges and concerns. They are more than happy to take away valuable lessons learned from your presentation!

Your proposals can take shape in many formats. Interested in diving into a topic from several angles and perspectives? Collaborate with your peers from other institutions to co-present a proposal for a talk or panel discussion. Do you have an exciting idea but have concerns that it may not be deep enough for a full session? No worries—propose a Lightning Talk! Do you have visual poster or instructions that helped solve challenges at your school? Develop a  poster presentation.

With so compelling presentation topics, having to decide which sessions to attend at SIGUCCS 2018 is a problem that many attendees will be more than happy to entertain. Let’s make that happen — submit your proposal!

SIGUCCS 2018 Conference proposals are due February 2. Learn more about conference proposals at siguccs.org/Conference/2018/call-for-proposals/

~ Mo Nishiyama

SIGUCCS 2017 Conference Takeaway – What’s Your Story

What’s Your Story: Creating a Narrative for Training

Presented by: Casey Davis, Arizona State University

Getting participants, let alone instructional designers, excited and engaged about creating and facilitating training for faculty and staff is a challenge. Instead of leading with required number of training and looking at average attendance, start with a story. Humans are hardwired for stories. We all want to be the hero, or work alongside the hero of the story.

During the session, Casey asked us to flip our traditional understanding of training (content is king) and instead focus more on the human aspect – the story behind what we are doing and why. This helps us connect better with our learners for more effective results, and align our training with the overall operations and function of our larger IT teams.

Read the paper at: https://dl.acm.org/ft_gateway.cfm?id=3123498&ftid=1908153&dwn=1&#URLTOKEN#

Takeaways:

I’m getting ready to embark on a MAJOR training initiative where I’ll be creating everything from scratch, so I was very much in the mindset of CONTENT FIRST. This presentation gave me ideas about how to make my upcoming trainings more relatable and appealing to the learner by turning my focus to a STORY, rather than just the dry how-tos of a new software product. – Becky Cowin

SIGUCCS 2017 Conference Takeaway – Big IT Projects and No Staff

Big IT Projects and No Staff: How to build and activate a campus community

Presented by: Brennan Atchison and Amanda  Johnson, University of Minnesota Duluth

Challenge Accepted TurtleThe University of Minnesota Duluth made the decision to transition the majority of its websites into Drupal, a content management system (CMS). Additionally, during the process the university’s website underwent a complete redesign as well as a content overhaul. Prior to the move to Drupal, there were few technical, design, or brand standards being enforced; each department or unit took its own unique approach to web design, development, and maintenance. Tight budgets meant that there were no staff available to commit full time to the project. The historical approach of letting units manage their websites however they wished also meant a huge cultural shift for members of the campus community. In this paper, we will address how through the formation of user and technical groups, we built trust, harnessed technical expertise, addressed bugs and feature requests, created training opportunities, developed documentation, provided viable channels for feedback, and successfully united a previously fragmented campus community to successfully get the job done.

Read the paper at: https://dl.acm.org/citation.cfm?id=3123488&CFID=827922456&CFTOKEN=10100530

Slides available at: http://schd.ws/hosted_files/siguccs2017/6b/SIGUCCS%20Presentation.pptx

Takeaways:

This presentation was a shining example of effectively using various disciplines—e.g., organizational, motivational, collaborative, and agile—and succeeding despite resource constraints. Many institutions are asked to do more with fewer resources, yet Brennan and Mandie showed us that it is possible to deliver by doing more outreach, listening to our constituents, and developing a project plan which allowed for both customer feedback and regular, iterative changes. This was a good “No Money, No Problems” case study. – Mo Nishiyama

SIGUCCS 2018 Site Visit

SIGUCCS 2018 Core CommitteeThe 2018 Committee has recently returned from visiting next year’s conference location in sunny Orlando, Florida, and we’re pleased to report that the Coronado Springs resort and conference center will be a perfect home for SIGUCCS 2018. The site includes abundant open space for both formal and informal networking, presentation rooms all in the same area, and a bright atmosphere both inside and outside – plus that gorgeous Florida weather!

The resort is located just a short bus or shuttle ride away from the multitude of Disney parks and attractions. This includes Disney Springs, which offers dining, entertainment and shopping all with no entry cost. If you’re lucky, you may even catch the nightly fireworks on your evening riding to dinner. Finally, you can use the Magical Express shuttle service to quickly and easily get between the airport and resort, all for no additional cost to you.

The conference committee is excited to begin planning activities for you to enjoy during the conference.  Start planning now and save the dates: October 7-10.

We’re also ready to start working with you to build an exciting and informative program.  Watch for our Call for Proposals – coming soon!

SIGUCCS 2017 Conference Takeaway – You Know You Want to Read This

You Know You Want to Read This: Communicating Effectively in Tech Support

Presented by: Robert H. Guissanie, Bucknell University

Robert GuissanieRob provided some tips on effective communication for an IT department which start with common sense:  be clear and concise, make sure it is relevant and meaningful, provide timely information, and do it in a respectful way. However, once the presentation started, you knew that good communication strategy was more than that…

This session reminded us to take into account the amount and types of messaging that you do. For instance, Bucknell has a message center that is used for informational messaging – for example, at the start of Cybersecurity month, an email will go out to welcome people but direct them to future weekly messages in the message center. Rob also makes use of targeted email lists so that people are not getting messages about things that are not relevant to them. He also infuses some humor into messages when appropriate so as to gain and keep people’s attention – dry and formal messaging will lead to “skim reading”.

Read more at: https://dl.acm.org/ft_gateway.cfm?id=3123474&ftid=1908150&dwn=1&CFID=817600433&CFTOKEN=55723475

Slides available at: http://schd.ws/hosted_files/siguccs2017/bb/You%20Know%20Pres.pdf

Takeaways:

One main takeaway from this presentation is to remember that while we work in technology, we deal with and support people. The product that we produce (students) is more important than any other industry. Remembering this as we deal with messages in both good and bad situations is paramount to our success! – Lisa Brown

SIGUCCS 2018 Conference Committee Introductions – Melissa Bauer

This article is part of a series introducing the SIGUCS 2018 Conference Core Committee. Each Committee member submitted answers to questions created by the SIGUCCS Marketing Committee.

Melissa BauerHow many SIGUCCS conferences have you attended?
16

Which previous SIGUCCS conference was your favorite, and why?
It’s hard to pick just 1 favorite after attending 16 of them. Some conferences I loved because of the location (Monterey, Portland, Providence, San Diego) and some I loved because of the educational value of a particular conference (Orlando, St. Louis, Seattle). And some because of the time I was able to spend before and/or after the conference with close friends I’ve made at SIGUCCS (San Diego, St. Petersburg, Denver Seattle). Also, I was chair of the 2010 conference in Norfolk – it went well and was a lot of fun. If forced to choose just one, I would pick Providence…my first conference was so good that I kept coming back. And, I fell in love with the city of Providence…so much so that I encouraged my daughter to attend college there and because she now lives there, I get to spend a lot of time in the area.

How did you get involved as a volunteer in SIGUCCS?
I met Lynnell Lacy (retired, University of Illinois at Urbana-Champaign) on the shuttle to the hotel in Providence and she encouraged me to get involved so that I would get more value out of the conference experience as well as the SIGUCCS orgaization.

What’s an accomplishment that you are especially proud of?
I was honored to be inducted into the SIGUCCS Hall of Fame at the 2017 conference.

You could always stop and talk to me about…
Memory-keeping: photography and scrapbooking

What do you do for fun?
See above 🙂 But, I also love to travel, read, spend time with friends and family.

SIGUCCS 2018 Orlando … who is your favorite Disney character??
Cinderella

SIGUCCS 2018 Conference Committee Introductions – Alexa Calvin

This article is part of a series introducing the SIGUCS 2018 Conference Core Committee. Each Committee member submitted answers to questions created by the SIGUCCS Marketing Committee.

Alexa CalvinHow many SIGUCCS conferences have you attended?
6

Which previous SIGUCCS conference was your favorite, and why?
Memphis will always be special as my first SIGUCCS, but I really enjoyed this year in Seattle. Wonderful people, good food, lots of great sessions, and a rousing three hour game of Trivial Pursuit!

How did you get involved as a volunteer in SIGUCCS?
I was “voluntold” that they needed someone to help orient the First Timer’s for a conference, and it was great. They haven’t been able to get rid of me since. Volunteering is such a great way to give back after all this conference has done for me.

What’s an accomplishment that you are especially proud of?
Getting my “The Insane” title in World of Warcraft? Seriously though, I’m really proud of how much I’m able to do as an “IT Department” of just one. Supporting three independent projects is a challenge but I love it!

You could always stop and talk to me about…
Pretty much anything! I love to learn, and have a ton of hobbies so feel free to educate me on what you like, or see if we have some overlap. I’m a huge nerd though, so geeky interests have a high percent chance of hitting the mark

What do you do for fun?
I’m all over the place, I have so many hobbies and no free time! Video games, build/water cool computers, wire things to other things, hang with my pets (dog and cats), table top gaming, D&D/Rolemaster style RPGs, ride my motorcycle, watch copious amounts of Netflix, it’s a long list.

SIGUCCS 2018 Orlando … who is your favorite Disney character??
That’s a really big question. Probably Belle, she loves to read and is sassy.

SIGUCCS 2017 Conference Takeaway – You’re not the Boss of Me

You’re not the Boss of Me: How to Entice Reluctant Faculty to Use the LMS

Presented by: Laurie Fox, SUNY Geneseo

Laurie Fox

SUNY Geneseo recently transitioned to a new LMS and thus was required to do a lot of faculty training. Laurie offered advice on how to both get faculty to use the new LMS, and how to get them to training. One piece of advice is as simple as the naming of the training – Canvas Essentials instead of Canvas Basics. What faculty member wants to admit that they need “basic” training? Laurie also made use of web training offered by Canvas; however faculty did not watch these on their own, instead they came to sessions hosted by Laurie to watch as a group. This offered them the opportunity to ask questions of a live person.

Other advice for getting faculty to use the LMS included enticing faculty to start small and try new things, as well as showcasing use of the LMS from other faculty in training sessions. She also had advice for working with different types of faculty – those that love the old LMS, those that hated the old LMS, and those who have never used the LMS and still don’t want to!

Slides available at: http://schd.ws/hosted_files/siguccs2017/4d/You%27re%20Not%20the%20Boss%20of%20Me.pdf

Takeaways:

Lots of training approaches – Allan Chen

I think that the “personal” approach that Laurie highlights where she had different approaches for different types of faculty makes great sense and reminds us that not all problems can be approached in just one way. – Lisa Brown