We are thrilled to introduce the SIGUCCS Academy. While SIGUCCS has a long and proud history of unique career development, networking, and personal growth, we recognize our community as an opportunity to provide practical, skills-based learning that can directly impact your workplace.

We recognize that justifying the time and expense of a professional development experience is often connected to developing specific skills. The Academy program will make it clear what new and enhanced skills can be developed by attendees who participate in addition to the unique networking, inspiration, and personal growth benefits that already come with engagement in our in-person and virtual events. The Academy also provides a unique opportunity for experienced SIGUCCS practitioners and leaders to use their knowledge and expertise to equip the next generation of technical support professionals with the skills they need to succeed. 

Our upcoming series at SIGUCCS 2025 will offer three tracks. Each conference attendee can choose to attend one of these 3 focused professional development opportunities and earn the associated badge: New Standards of Customer Service Excellence, Project Management, or Career-Ready Student Supervision.

We have ambitious plans to extend and grow the SIGUCCS Academy into a sustainable, year-round platform for professional growth and incorporate additional topics in areas of interest to our community. We invite you to actively participate in a learning opportunity that promises to equip you with practical skills, broaden your professional network, and enhance your career trajectory! You can find us on Slack, and we look forward to seeing you at an upcoming Annual Conference or virtual event.