Category Archives: Conference

Updates from the Chair – November 2023

There was a lot of SIGUCCS Activity going on this past week.

I  attended the first in-person annual SGB (SIG Governing Board) meeting since before the pandemic, and the SIGUCCS Executive Committee met for two whole days to discuss various topics related to the SIG.

Some updates from the SGB include an overview of the state of ACM Special Interest Groups provided by the president of ACM, as well as information from ACM about Open ACM (their new publishing program), ACM Financials and SIG Overhead, and the services provided by ACM to the SIGS.

From the ACM president’s presentation, it was interesting to see that some of the issues that we see in our SIG are also common in other special interest groups, including declining membership and lack of volunteers. The president of ACM also talked about looking for ways to reach younger professionals and diverse populations, and how to use different modalities to perform different conference functions (presentation, publication, and interaction were the terms he used to describe the benefits of conferences).

The second most interesting thing to come from the SGB meeting was the information about Open ACM – their new publishing program. In 2020 they announced that all content would be open access starting in 2026. Since then, they have been working to create a program (Open ACM, see that will go into effect January 1, 2026. This program could impact the future of publishing papers as part of the SIGUCCS conference, so you should be aware of this program.

Turning to SIGUCCS business, the board was able to view the location for the 2024 conference and discuss logistics for our meeting in April.  We are excited to be returning to Chicago at the other end of the Magnificent Mile. Within walking distance of the Westin where we spent the 2023 conference, the Embassy Suites location opens up a new set of opportunities for exploring dining and attractions at the end of the day. The hotel also offers breakfast every day and a reception every evening. The meeting spaces are perfect for our small conference and presentation information will soon be available for review. We think you will be excited to attend!

We also began to review sites for the 2025 conference. No news yet. But we have some prospects.

Another topic of discussion was the Affinity Groups that were begun after the last conference and their viability. While attendance at these is not large, and it is sometimes difficult to decide on topics, we feel that these are a valuable opportunity to reconnect and stay engaged between conferences. We plan to continue these meetings but we need your help.


If YOU have ideas for a short presentation (10-15 minutes) that can be part of the Affinity Groups sessions, where you provide your expertise, followed by a discussion and conversation with your colleagues, please reach out to Miranda to schedule something! We’d love to showcase your expertise in this safe environment.

If YOU have ideas for a topic you would like to attend, please reach out to Miranda with that topic idea. We want to make these sessions something that is helpful and useful to you.

Lisa Brown (she/her)

SIGUCCS Board Update – July 2022

As many of you are aware, SIGUCCS is hosting the 2023 conference in Chicago as an in-person event from March 26-29, 2023. In order to facilitate the shortened planning timeline, the Executive Committee took on the roles of the core committee. I am proud to announce the following roles:

  • Conference Chair: Laurie Fox
  • Program Co-Chairs: Miranda Carney-Morris and Shawn Plummer
  • Treasurer: Parrish Nnambi
Continue reading SIGUCCS Board Update – July 2022

January 2022 – Updates from the Chair

Happy New Year to all! The tenure of this executive committee is about halfway over and yet it feels like we have just begun. All of our energies have been focused on finding ways to keep the community engaged during a pandemic. And it has not been easy.

SIGUCCS 2022 Conference logo

It was with great sadness that we decided to move the 2022 conference in San Diego to a virtual event. With the pandemic continuing, and travel budgets at institutions in a state of flux, we decided that while some might be able to attend in person, that it would be better for the overall health of the community to be inclusive and do another virtual event. Additionally, we wanted to be respectful of the conference planning committee and make sure that they had enough time to plan a well-run virtual conference. We are taking what we learned from the 2021 conference and doing that work now! Watch for announcements in the coming weeks on schedule, sessions, and other activities.

Continue reading January 2022 – Updates from the Chair

SIGUCCS 2021 Conference Takeaway – Accessing Resources

The conference session on March 14 featured two presentations:

  • Check This Out: Loaning Laptops and Other Technology with Ashley Koebel from University of Michigan
  • Revamping a Neglected Technology Space for Success: A Team-Based Approach to Developing Training, Documentation, and Communication for a Virtual Reality Space with Doralyn Rossmann from Montana State University
Continue reading SIGUCCS 2021 Conference Takeaway – Accessing Resources

SIGUCCS 2021 Conference Takeaway – Higher Education IT Staff are/are not ok

In October 2020, the Chronicle of Higher Education published an article called “The Staff are not OK” (see article) highlighting the health and well-being of the staff members whose work has helped move campuses through the pandemic. This session took a step beyond that and focused on issues that plagued staff pre-pandemic. Over 100 people logged in for this dual panel presentation about two different issues facing staff in higher education IT.

Unity and diversity partnership as heart hands in a group of diverse people connected together shaped as a support symbol expressing the feeling of teamwork and togetherness.
Continue reading SIGUCCS 2021 Conference Takeaway – Higher Education IT Staff are/are not ok

SIGUCCS 2021 Conference Takeaway – Poster Session

This year it was a BYOD Poster Session – Bring Your Own Desserts. Going virtual did not stop us from mingling over posters and having mini-presentations, but we did miss the great assortment of desserts we usually have!

Small chocolate and vanilla layered cakes in rows on candy buffet. Sweet paradise.

Our virtual poster session allowed attendees to visit breakout rooms on their own and meet with the various presenters.

This year we have two exhibitors – Okta (View Website) and Software2 (View Website) available to chat with to learn more about their products.

Continue reading SIGUCCS 2021 Conference Takeaway – Poster Session

SIGUCCS 2021 Conference Takeaway – Pandemic Panel

The fourth week of SIGUCCS 2021 began with perspectives from several universities. Over 50 participants delighted in the stories shared.

Endlessly Exhausting Possibilities: Pandemic Planning in Support Services

Rebecca Klein, Jerome Hilscher, Greg Christie and Clayton Mitchell from Drake University

This team showcased the challenges of pandemic planning at Drake University by highlighting the following:

  • This was an ever-changing situation and the need for adaptability
  • The need to rebuild from the ground up multiple times
  • The need to Implement new resources for help desk support
  • The trials of managing remote student workers
  • The challenges of supporting faculty in a move to remote teaching – use of LMS, synchronous web delivery (Bb Collaborate) and video platform (Panopto)
Continue reading SIGUCCS 2021 Conference Takeaway – Pandemic Panel

SIGUCCS 2021 Conference Takeaway – Infrastructure and Networking

Our third session of the 2021 annual conference highlighted the technical achievements of our colleagues. The presentations included:

  • Centralizing Server and Workstation Provisioning, Configuration, and Management by Kyle Vonblohn
  • Consolidation of Individual Email Services into a Cloud Service by Takao Shimayoshi, Yoshiaki Kasahara, and Naomi Fujimura
  • Automatic and Flexible Operation of Campus Equipment Using Bot Computing by Takashi Yamanoue
Continue reading SIGUCCS 2021 Conference Takeaway – Infrastructure and Networking

SIGUCCS 2021 Conference Takeaway – Leadership

Almost 100 people tuned in for the March 23 session on Leadership which consisted of three sessions

  • Learning On and At the Edge: Enabling Remote Instructional Activities with Micro Controller and Microprocessor Devices with Owen McGrath
  • Leading Diverse Teams during Transitions to Remote Work with Laurie Fox & Shawn Plummer
  • Won’t You Be My Leader? With Tom Wilk
Continue reading SIGUCCS 2021 Conference Takeaway – Leadership