Webinars are a great way to stay connected between conferences and experience some of the professional development opportunities that are provided through the SIGUCCS conferences. Our webinars are offered quarterly at no charge. Use this as an opportunity to participate as a team or individually. You will be able to connect to the audio portion using VoIP or a telephone.
You can view past webinars by visiting the Past Webinars page.
Upcoming Webinars (all times are Eastern):
February 20, 2:00pm: Digital Transformation from Day One: Onboarding New Employees – Iris Du, Heather Davis, Corin Walker (Texas Womans University)
Register now: https://attendee.gotowebinar.com/register/4448686023237486859
Many new employees find the hierarchy of a university to be a daunting challenge. Making sense of the “organized anarchy” can be tough, and using technology to get anything done can be a significant hurdle for new hires. Beginning with a general overview session for new hires, we have iterated to develop a strategy that engages new employees to make them feel welcome and build a positive relationship with IT from day one. Beyond connecting employees to our services, we are able to encourage “good habits,” such as contacting the Service Desk for support and safely saving files. Our focus is on being agile and collaborative. New hires who have benefitted from this revised process report fewer tickets and feel more comfortable with our technology services and systems than those hired before our process began.
The webinar will feature a brief overview of our onboarding relationship management for new hires across our multi-campus university. We will include a sample of our just-in-time communication plan and new hire face-to-face meeting checklist.
March 19, 3:00pm: Communication Skills and Teaming are a Project Manager’s Best Friend – Kristi Lenz (Washington U, St Louis)
May 21, 2:00pm: Teaching an Old Yellow Jacket New Tricks: Change Management at Georgia Tech – Vicki Roberts (Georgia Institute of Technology)
June 18, 3:00pm: Solve and Evolve: Practical Applications for Knowledge Centered Service – Becky Lineberry (Washington U, St Louis)
July 16, 3:00pm: Cook ‘em like Gumbo: Support Documents for Today and Tomorrow – Mo Nishiyama (OSHU)
Technical Information
Our webinars are offered through GoToWebinar. After registering you will receive a confirmation email containing information about joining the Webinar.
Equipment Needed:
- Windows or Mac Computer
- Internet connection
- Microphone and speakers (headset preferred)
- System requirements: GoToWebinar Customer Support