SIGUCCS 2018 Conference Takeaway – Investing in your Training Portfolio: diversifying Training Methods

Investing in your Training Portfolio: diversifying Training Methods

Presented by: Winnie Ling Luper, William Olsen (Rutgers University))

Winnie Ling LuperIn this presentation, Winnie and William covered their entire student training program in depth and talked about how they used slido.com for the presentation. This session covered their student evaluation, feedback and improvement process.

Student training included some cool gamification ideas. Student leaders were tasked with coming up with gaming themes for training. Some examples include Consultant Ninja Warrior, Who wants to be a Consultant, and The ARC Amazing Race. Training also includes a number of hands-on activities, like building a computer and raspberry pi. They seem to have a great training program with a very small teacher to student ratio (no more than 7 students per class).

This session also covered their consultant review process. Each student supervisor has 7 consultants.

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Takeaways:

Exciting perspective on training student employees with many examples that could be used by anyone even smaller schools. – Tim Foley

About SIGUCCS Editor

The Special Interest Group on University and College Computing Services (SIGUCCS) is an association of professionals who support and manage the diverse aspects of information technology services at higher education institutions. SIGUCCS is one of 36 special interest groups of ACM, the Association for Computing Machinery, the world's largest educational and scientific computing society. SIGUCCS focuses on issues surrounding the support, delivery, and management of those services, and provides professional development opportunities for its members and the other individuals in the field.