The SIGUCCS Academy returns to our annual conference with three great topics – Project Management, Communication, and Student Management. Designed to balance practicality with the hallmark SIGUCCS experience, each academy session provides a half-day of structured and interactive workshops tailored for learning useful skills. Enhance both your skills and connections at SIGUCCS 2025.
Attendees can participate in the Academy at no cost as part of their conference registration. In addition to learning new skills, they will earn a Credly badge for participating in all three sessions of an Academy topic. The sessions are held concurrently on Tuesday, April 8 at 9:00am.
Student Supervision: Developing Career-Ready Student Teams
The 2025 SIGUCCS Academy Student Supervisors microcredential track is designed to develop the ability of IT student worker supervisors to manage, train, and empower IT student employees while fostering their post-graduation career readiness.
Project Management
The SIGUCCS Academy Project Management microcredential track equips higher education. IT professionals with essential project management skills focused on user-centered outcomes. This series covers core strategies in planning, developing user stories to prioritize needs, and applying practical tools to execute projects efficiently. Each one-hour session builds skills that enable participants to lead projects with clarity, focus, and effectiveness.
New Standards of Customer Service Excellence
The SIGUCCS Academy Customer Service microcredential is designed to equip higher education IT support professionals with essential skills and strategies for providing excellent customer support aligned to institutional values.
Learn more about the Academy on the SIGUCCS website.