SIGUCCS 2019 Conference Takeaway – Project Manager Tools

Communication Skills and Training are a Project Managers Best Tools

In this session, we learned about Teaming (the verb). No, not a regular work team… so, what is teaming?

Teaming is a dynamic activity. It is focused and time limited. It is action oriented. There is a single goal defined. Teams last about 6 months (generally) and they split off and new teams are created. Teams should be empowered to make decisions, or at least make recommendations to a decision-making body.

The second half of the session was about communication skills. Team communications have set and managed expectations: style, frequency, methods. They are also directed UP (steering committee, sponsor, executives), OUT (stakeholders, community), DOWN (team members).

Communications should always be transparent!

Takeaways:

Targeted communications to stakeholders and community should have ONE key takeaway per message – Laurie Fox.

See their presentation materials at: https://static.sched.com/hosted_files/siguccs2019/b5/Communications%20%26%20Teaming%20for%20Project%20Success.pptx

Read their paper in the digital library: http://delivery.acm.org/10.1145/3360000/3357219/p36-lenz.pdf?ip=128.151.98.14&id=3357219&acc=ACTIVE%20SERVICE&key=7777116298C9657D%2EDC6AD36C640314EC%2E4D4702B0C3E38B35%2E4D4702B0C3E38B35&acm=1577481745_6f669ad230bbdd5d24bf3a7e19ec2a1f#URLTOKEN#