Category Archives: 2021 Conference

SIGUCCS 2021 Conference Takeaway – Higher Education IT Staff are/are not ok

In October 2020, the Chronicle of Higher Education published an article called “The Staff are not OK” (see article) highlighting the health and well-being of the staff members whose work has helped move campuses through the pandemic. This session took a step beyond that and focused on issues that plagued staff pre-pandemic. Over 100 people logged in for this dual panel presentation about two different issues facing staff in higher education IT.

Unity and diversity partnership as heart hands in a group of diverse people connected together shaped as a support symbol expressing the feeling of teamwork and togetherness.
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SIGUCCS 2021 Conference Takeaway – Poster Session

This year it was a BYOD Poster Session – Bring Your Own Desserts. Going virtual did not stop us from mingling over posters and having mini-presentations, but we did miss the great assortment of desserts we usually have!

Small chocolate and vanilla layered cakes in rows on candy buffet. Sweet paradise.

Our virtual poster session allowed attendees to visit breakout rooms on their own and meet with the various presenters.

This year we have two exhibitors – Okta (View Website) and Software2 (View Website) available to chat with to learn more about their products.

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SIGUCCS 2021 Conference Takeaway – Pandemic Panel

The fourth week of SIGUCCS 2021 began with perspectives from several universities. Over 50 participants delighted in the stories shared.

Endlessly Exhausting Possibilities: Pandemic Planning in Support Services

Rebecca Klein, Jerome Hilscher, Greg Christie and Clayton Mitchell from Drake University

This team showcased the challenges of pandemic planning at Drake University by highlighting the following:

  • This was an ever-changing situation and the need for adaptability
  • The need to rebuild from the ground up multiple times
  • The need to Implement new resources for help desk support
  • The trials of managing remote student workers
  • The challenges of supporting faculty in a move to remote teaching – use of LMS, synchronous web delivery (Bb Collaborate) and video platform (Panopto)
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SIGUCCS 2021 Conference Takeaway – Infrastructure and Networking

Our third session of the 2021 annual conference highlighted the technical achievements of our colleagues. The presentations included:

  • Centralizing Server and Workstation Provisioning, Configuration, and Management by Kyle Vonblohn
  • Consolidation of Individual Email Services into a Cloud Service by Takao Shimayoshi, Yoshiaki Kasahara, and Naomi Fujimura
  • Automatic and Flexible Operation of Campus Equipment Using Bot Computing by Takashi Yamanoue
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SIGUCCS 2021 Conference Takeaway – Leadership

Almost 100 people tuned in for the March 23 session on Leadership which consisted of three sessions

  • Learning On and At the Edge: Enabling Remote Instructional Activities with Micro Controller and Microprocessor Devices with Owen McGrath
  • Leading Diverse Teams during Transitions to Remote Work with Laurie Fox & Shawn Plummer
  • Won’t You Be My Leader? With Tom Wilk
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SIGUCCS 2021 Conference Takeaway – Lessons Learned from Massive Pivots Due to Physical Campus Closures

Over 120 people signed in for our session Lessons Learned from Massive Pivots to Physical Campus Closures which consisted of three sessions.

  • Supporting the Rapid Adaptation to Remote Teaching Modality: Software and Hardware Edition with Dan Herrick
  • Low-Cost, Scalable Technology for Hybrid Learning with Allan Chen
  • I’ll See You Online with Miranda Carney-Morris
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