Category Archives: SIGUCCS Board

January 2021 – Updates from the Chair

As we move into the second half of our first year as a new board, we are excited to share the following updates.

2021Conference

Preconference seminars have been announced and a full schedule for our conference seminar series will be published soon. The program will consist of both presentations and social activities spread out over 6 weeks. I hope you will plan to join us for some or all of these great events. Check out the conference information here.

Hangouts

Scenes from one of Lisa’s many fall & winter walks in Rochester, NY

Since September we have initiated a hangout in Zoom every month. For one hour SIGUCCS friends gather, just to gather. We have had conversations about the current remote work situation, how classes are going, funny and scary support stories… whatever people want to discuss. We plan to continue this over the coming year in order to remain connected. We invite you to join us. The next hangout is themed “New Beginnings” and will be held on January 21 at 3pm Eastern – Mark your calendar now and register here to get the Zoom link.

Awards

On behalf of the Awards Committee, the Executive Committee is proud to announce the new inductees into the SIGUCCS Hall of Fame. Please join me in congratulating the following: Mathew Felthousen, Chester Andrews, Dan Herrick, Rebekah Lineberry, and Chris King. Read more about these extraordinary SIGUCCS members.

We would also like to congratulate all of the winners of the Communication Awards. It is always exciting to see how other universities are sharing information with their constituents. The winning entries are recognized on our website.  Additionally, there were 48 submissions from 18 different institutions this year and we would like to thank everyone that submitted! We hope that the feedback that you received was helpful for your future work.

~ Lisa Brown

October 2020 – Updates from the Chair

The first quarter of the new board’s term has been interesting.  A lot has changed, and a lot has remained the same.

2020 2021Conference

As conference planning for March 2021 continued, the public health situation with COVID-19 showed signs of worsening. The board had another major decision to make. The decision to go virtual for 2021 did not come easily. We understand how much the success of our conference relies on networking and being together in person. We also understand that trying to attend virtual events while working a regular day will not be stress-free or uninterrupted. That being said, we want to acknowledge the people that have put work into presentations and give them a chance to be published in 2021. Planning for this virtual event is underway and we hope that you can join us!

Community

Zoom window with participants
SIGUCCS Spooky Stories Hangout October 2020

In order to maintain the community that is SIGUCCS, we have initiated a series of hangouts. These occur monthly, and we started in September. The topic in September was remote work and its advantages and disadvantages. In October, we went with a Halloween theme and shared Scary Support Stories. Each time we have had a great group of SIGUCCS friends join us. We’ll have another in November and again in December and we hope more of you will join us for those!

Webinars/Seminars

Another way that we are planning to keep SIGUCCS together is through a seminar series, starting in November. Register now for the November 10 topic: Life Beyond the Lab. This session will feature short presentations about topics associated with moving from worker bee to manager and include time for questions and discussion. (https://siguccs.org/wp/seminar-series/)

Awards

There is still time to nominate a SIGUCCS colleague for a Penny Crane or Hall of Fame award for 2021. Visit https://siguccs.org/wp/participate/siguccs-awards/ to learn more or make a nomination. The nomination period ends December 1.

Mentoring

Finally, our mentoring program will be starting up again in January, so if you are interested, take a look at our site to learn more (https://siguccs.org/wp/learn/mentoring-program/). We are looking for both mentors and mentees to join the program that will run January 2021 – November 2021.  Applications are open now!

~ Lisa Brown

March 2020 – Updates from the Chair

I rarely write these updates far in advance, and that’s a good thing for this month! The changes in our professional and personal lives during this health crisis are monumental, unprecedented, and several other big vocabulary words.

Dan Herrick's Home Office
Dan Herrick’s Home Office

You all continue to inspire me, working hard to ensure your campuses are running smoothly while changing your own work environment. If you have not yet joined the Slack discussions in our workspace, I encourage you to Join our SIGUCCS Slack Team. We are sharing our successes and even a few laughs!

Continue reading March 2020 – Updates from the Chair

April 2019 – Updates from the Chair

April showers are here, and I know the May flowers are coming because my allergies are in full swing! This week, I purchased my flights for the SIGUCCS 2019 Annual Conference and made my hotel reservations. The first draft of our conference papers is due soon – we will be together in NOLA before you know it!

The Executive Committee (EC) has been springing forward on many activities as well.

Continue reading April 2019 – Updates from the Chair

January 2019 – Updates from the Chair

SIGUCCS 2019 Logo

For those of us in higher education, January is a crazy month – mid-year for our academic calendar, and a very busy time preparing for and starting a new semester. The weather in many areas also adds the challenges of bitter cold, snow, and ice. I am certainly missing Orlando on days like today!

The Call for Proposals is here! Share a presentation, panel, poster, or lightning talk at the SIGUCCS Annual Conference in New Orleans in November. Proposals are due March 8. Visit the 2019 Conference website for details.

The Executive Committee (EC) continues to meet monthly, and our committees are busy planning and working as well! Here are highlights of our accomplishments this quarter:

Continue reading January 2019 – Updates from the Chair

July 2018 – Updates from the Chair

ACM SIGUCCS LogoI hope you’re all enjoying your summer – although it is the busiest season for higher education technology support professionals, it also is a great time to relax and enjoy life away from the office.

Here are highlights of the SIGUCCS Board’s accomplishments this quarter:

  • Each year we submit an annual report to ACM which summarizes the highlight of our activities during the past fiscal year. The 2017-2018 report is available on the Executive Committee Meeting Minutes page. Our report will be combined with other SIGs and the SIG Governing Board’s annual report and available on the ACM website.
  • The Core Conference Committee for SIGUCCS 2019 is in place and soon they will be visiting our conference site! Stay tuned for the big reveal of our conference location!
  • The Board held a special meeting on the topic of completing the recommendations made by our marketing consultant. We identified areas to complete this summer. You may already notice some changes to our website. Kudos to Lisa Brown and the Marketing Committee for the work they continue to perform!!
  • We hosted three webinars on communicating in tech support, identifying core competencies, and enhancing cross functional teams. If you missed them, check out our YouTube channel.
  • Laurie was recently elected to the SGB Executive Committee (SGB-EC) as a Member-at-Large. I’m excited to serve SIGUCCS and ACM in this new capacity! As I learn more about what my responsibilities are, I will share that news with the SIGUCCS community.

If you are interested in reading more details of our activity in the Board’s meeting minutes, they are posted online: Executive Committee Meeting Minutes.

SIGUCCS 2018 Conference LogoThe annual conference will be here in just over 70 days. Are you counting down, too? Join us in Orlando on October 7-10, 2018. Early registration prices end September 9.
SIGUCCS 2018 Conference; Orlando, FL

 

April 2018 – Updates from the Chair

ACM SIGUCCS LogoThe end of April is approaching rapidly, which does not seem possible as the temperatures remain below freezing and snow is still in the air on my campus. Our students are less than two weeks away from final exams. Soon the campus will be mostly empty and we will be enjoying the long summer afforded to us by working at a higher education institution.

Did I mention we had snow on our cars again this morning?

The SIGUCCS Board has been busy the last few months. Here are some highlights of things we have accomplished so far in 2018:

  • We welcomed Allan Chen to the board as Secretary and Professional Development Coordinator. Allan hit the ground running, coordinating the 2018 webinar series and pre-conference seminars.
  • We have hosted three webinars on topics that range from managing student projects to endpoint security.
  • Laurie attended the SIG Governing Board meeting in Chicago in March. (It was quite cold there, too!) The focus of the March meeting was on building inclusive communities in our SIGs and conferences. It’s a great opportunity to chat with other SIG leaders and share our best practices.Laurie Fox at "the Bean" in Chicago
  • We accepted the Final Report from the 2017 Conference Committee and closed the financials with ACM. Another fantastic, successful conference – thank you to everyone who volunteered, presented, and attended!
  • We prepared and submitted our 2018-2019 budget to ACM.
  • ACM and Dan Herrick are working on site selection for the 2019 Annual Conference.
  • We refined our privacy policy for future conferences. At registration, attendees will be presented with clear options for sharing their contact information.

If you are interested in reading the Board’s meeting minutes, they are posted online: http://www.siguccs.org/ecminutes.shtml

SIGUCCS 2018 Conference LogoMany of you are working hard for SIGUCCS, too! Our 2018 Conference Committee is busy planning our voyage to the stars (October 7-10). The Mentoring Program kicked off earlier this year, and each month mentors and mentees are growing and learning together. The Awards Committee opened their call for nominations, as did the Communications Award team. There are so many ways to stay involved!